“I can do all things [which He has called me to do] through Him who strengthens and empowers me [to fulfill His purpose—I am self-sufficient in Christ’s sufficiency; I am ready for anything and equal to anything through Him who infuses me with inner strength and confident peace.]” Philippians 4:13 AMP https://bible.com/bible/1588/php.4.13.AMP
We want to be the ones to help our customers feel better than they did before entering our place of business and provide excellent customer service through genuine kindness, compassion, and empathy.
“Repay no one evil for evil. Have regard for good things in the sight of all men. If it is possible, as much as depends on you, live peaceably with all men. Beloved, do not avenge yourselves, but rather give place to wrath; for it is written, “Vengeance is Mine, I will repay,” says the Lord. Therefore “If your enemy is hungry, feed him; If he is thirsty, give him a drink; For in so doing you will heap coals of fire on his head.” Do not be overcome by evil, but overcome evil with good.” Romans 12:17-21 NKJV https://bible.com/bible/114/rom.12.17-21.NKJV
As the scripture says, repay no evil for evil. If a customer is mad or upset, you do not get angry or upset. If it is something out of your authority, walk them kindly over to management.
Our customers are not enemies, but they have a need that we can help resolve. They need someone to listen and understand the situation, and they need results. Most problems can be resolved quickly. However, some will need to be researched. Make the customer aware of the process and how long it should take. Let them know you will call them if there are any delays. Follow-up! If the customer has to contact us, we have dropped the ball. Remember, The ball is in our court.
“Do you not know that the unrighteous will not inherit or have any share in the kingdom of God? Do not be deceived; neither the sexually immoral, nor idolaters, nor adulterers, nor (perversely) effeminate, nor homosexuals, nor thieves, nor the greedy, nor drunkards, nor revilers [whose words are used as weapons to abuse, insult, humiliate, intimidate, or slander], nor swindlers will inherit or have any share in the kingdom of God. And such were some of you [before you believed]. But you were washed [by the atoning sacrifice of Christ], you were sanctified [set apart for God, and made holy], you were justified [declared free of guilt] in the name of the Lord Jesus Christ and in the [Holy] Spirit of our God [the source of the believer’s new life and changed behavior].” 1 Corinthians 6:9-11 AMP https://bible.com/bible/1588/1co.6.9-11.AMP
“It is of the LORD’s mercies that we are not consumed, Because his compassions fail not. They are new every morning: Great is thy faithfulness. The LORD is my portion, saith my soul; Therefore will I hope in him.” Lamentations 3:22-24 KJV https://bible.com/bible/1/lam.3.22-24.KJV
How encouraging is it that God pours out His love for us that His mercies are new everyday. Everyday is a new day in which we can move in a direction that defines our eternity. Our contentment is not found in the things of this world, but in God’s constant and consistent mercy; His saving grace.
It’s easy to feel bombarded with information about what it means to love and to be loved, with advice on everything from self-care to saving our marriages.
These messages tend to focus on self-serving, conditional love—love that can result in disappointment or confusion.
We have to remind ourselves that the template for true love isn’t found in cultural definitions, it was given to us by a God who represents the concept itself.
There is more.
God’s love is different from any other kind of love. In fact, the Bible says that God is love.
God didn’t need us, but He wanted us. He fought to give the furthest heart a gift we could never earn or deserve: eternal life. God’s love is unconditional, extravagant, and everlasting. And, it’s for everyone.
Love God.
It can be challenging to love others (and ourselves) if we don’t love God first.
Seeking God consistently is one of the best ways to learn about His perfect love, and to show Him devotion and honor in turn.